Transaction status reports from Youview

If your organisation uses Mediagenix On-Demand to publish Metadata to YouView then we have good news for you! When the YouView systems process transactions for Metadata publications they provide detailed Transaction Status Reports; these are now displayed in the Schedule page of Mediagenix On-Demand.

This note describes what has changed in full, and as usual you can contact support or your technical account manager for further clarification.

Transaction Status Reports in Mediagenix On-Demand

When a Scheduling is published to YouView its Metadata status will now change to Publication sent instead of Published. Every five minutes Mediagenix On-Demand will find all Schedulings for YouView whose status is Publication sent and retrieve their Transaction Status Reports from YouView.

That report includes the “life-cycle” status of the transaction in YouView, and Mediagenix On-Demand uses that status to update the Metadata status of the Scheduling, like this:

How to use these reports in the Schedule page

In the Schedule page you can use the Metadata Status filter to easily find Schedulings of each status, for example: Publication failed. Examples of each are shown below.

Publication sent

Good things come to those who wait! Here’s a Scheduling that was recently published to YouView:

Published

Here’s an example of a Scheduling whose transaction in YouView was published successfully; notice that Mediagenix On-Demand provides you with useful information such as the CRID and transaction identifier values:

Publication failed

Don’t panic! Here’s an example of a Scheduling whose transaction in YouView failed; notice that Mediagenix On-Demand provides you with everything you need to investigate the problem with YouView, e.g. CRID and transaction identifier values, and Mediagenix On-Demand:

Reference

• movida#934 YouView SDK: Handle Transaction Status Reports